Frequently Asked Questions

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Unlike GPS-only trackers, which rely solely on satellite signals for location data, TrackMyPet 4G pet trackers utilize cellular networks to transmit real-time location updates. This ensures more accurate and reliable tracking, especially in urban areas or regions with limited satellite coverage. Additionally, TrackMyPet 4G trackers offer additional features like Geo-fencing and remote access via mobile apps.

While 4G coverage is widespread in many regions, it may not be available in extremely remote or rural locations. However, the TrackMyPet 4G pet trackers are designed to switch to 3G or even 2G networks in areas where 4G is unavailable, ensuring continuous tracking capabilities across various terrains and geographic regions.

Our 4G pet trackers are generally accurate both indoors and outdoors, but accuracy can vary depending on factors like signal strength and building materials. In open outdoor spaces, the tracker can provide precise location updates, while indoors, it may rely more on nearby cellular towers for positioning, which could result in slightly less accuracy.

TrackMyPet trackers have a built-in SIM card - like your phone - which uses mobile networks to send you location info. All the fees needed to do that are covered within your subscription. That way, you get to enjoy unlimited range worldwide. You can cancel your subscription at any time.

The battery life of our 4G pet tracker varies depending on factors such as usage frequency and tracking intervals. On average, most trackers offer battery life ranging from several days to several weeks before requiring recharging. The S26-L 4G pet tracker come with rechargeable batteries and includes a convenient USB cable for easy recharging.

After ordering your tracker online, all you need to do is download the app for Android or iOS and pick a subscription model that fits you best. Once your tracker has arrived, you can attach it to almost any pet collar or harness with the included clips/attachments. After activating the device within the app, you can start tracking your buddy to ensure round-the-clock safety and well-being.